Disciplinary Flow Chart

• Please see below for the disciplinary flow chart  as of 8/30/2022

McDonough Animal Hospital

Disciplinary Action Process Chart

*There are infractions more serious in nature that may skip a coaching discussion/oral reminder, and skip straight to a written reminder or separation. There is a more comprehensive list in the handbook, but some examples are stealing/falsifying time records, endangering the life of a patient or team mate, and coming to work under the influence.*

Leadership Team:

Dr. Erica - Managing DVM/Owner/Partner

Dr. Gloria - Associate DVM

Dr. Irina - Associate DVM

Amanda - Practice Manager

Felecia and Callie - Treatment Coordinators

Amy - Reception

For departmental issues, please go directly to the department head listed above. If there is an issue with a doctor, go to Amanda and she will loop Erica in. Felecia, Callie and Amy will bring issues to Amanda that cannot be resolved easily, or need disciplinary action.

INFORMAL PROCESS

Step 1: Coaching Discussion

This is a documented meeting to identify the issue in question and discuss what measures should be taken to avoid the infraction in the future. 

FORMAL PROCESS 

If problems with performance cannot be resolved informally, we move to a 3-step disciplinary process. 

Note: In certain situations, management and ownership may exercise their right to terminate the relationship at any time as outlined in our employee handbook. 

Step 2: Oral Reminder

A documented reminder between management and the team member that identifies the ongoing issue, and what the expectations are moving forward. The team member is asked to commit to correcting the issue. 

Step 3: Written Reminder

A documented reminder between management and the team member that discusses why previous expectations set have not been met. 

Step 4: Suspension

The team member is sent home, unpaid, for the day if the offense continues after multiple attempts have been made to correct the issue. 

Step 5: Involuntary Separation

The team member that does not meet his or her commitment to meet the requirements set by multiple coaching and reminder meetings may be subject to involuntary separation.