Health Certificate Exams

Health Certificate exams are 20 minutes for domestic, and 40-60 for international depending on the importing country.  Mexico is 20 minutes, Hawaii is 40 minutes, Canada is 20 minutes, and Alaska is 20 minutes.

All health certificate requests for international destinations should be scheduled a consultation appointment. The cost for this is our current Routine Exam fee. Clients should bring any records they may have from a previous vet.

When getting an estimate for these appointments, we need to know the date of travel, the importing country (specifically - such as "Lagos, Nigeria" instead of just "Africa"), and how many pets the client is bringing. This information should also be placed in the appointment notes.

Try to schedule international appointments during USDA APHIS office hours, in case we need to clarify something with them. 

The USDA office is only open from 9:00 am-3:30 pm M-F. Their phone number is (770) 761-5426.

At a minimum, we will charge for the Health Certificate Exam, the domestic HC or International HC (different cost) to file with the USDA, and any services needed for approval to the importing country. 

If the country does not accept a digital endorsement from the USDA, the client will have to pay for a UPS overnight label (as stated on the USDA website) in addition to the other fees. The charge for that is $85.

For the UPS label, the owner's current address should be in the TO and FROM boxes - our address nor the USDA address should not appear on the label.

Green banner countries are ones that accept digital endorsement - we will still need to login and email the certificate to the client for them to travel when it's been endorsed by the USDA veterinarian.  

Domestic health certificates may accommodate up to 4 pets on one certificate. Each pet must be charged an exam, but the certificate line item may be done as a courtesy on the second, third, and fourth pets traveling together on the same certificate. 

All international health certificate appointments have a $200 deposit required at the time of booking. 

We use PassPaw to assist in our health certificates - the client will be recieving communication directly from the company and filling out their portion of the certificate (destination information, airline information)